A true test of the health of a workplace culture is to see what happens when a mistake is revealed.

Are fingers pointed?

Are feelings hurt?

Does the problem get solved?

A leader (everyone can choose to be a leader):

• Admits their faults AKA takes ownership.
• Stands up for those that were not at fault (or less at fault) AKA seeks the truth.
  • Important, it’s often those lower on the totem pole that get thrown under the bus
• Navigates the situation towards learning AKA stives to improve.

May we all be leaders.

“Mistakes are a fact of life. It is the response to the error that counts.” – Nikki Giovanni