Live off the Land
Aldo Leopol (1887-1948) was an American writer, philosopher, naturalist, ecologist, conservationist, and environmentalist, and he once said: “Then came the gadgeteer, otherwise known as the sporting-goods dealer. He has draped…
Extreme Ownership
You are in a championship game; it’s over-time and sudden death. The referee makes a bad call leading to a penalty shot; you lose. You have a choice: 1. Blame the…
Lions Gate Bridge at 4pm on a Friday…
Businesses exist to solve problems. Individual team members are the ones who solve these problems daily. In a way, a businesses value is constrained by how many problems it can…
Life Choices
What do a Polish weightlifter, an American novelist, and a South African entrepreneur have in common? The truth is not a lot, however they all share an opinion underlined by…
Commercial Property Management
The 10-Minute Sandwich
Client meetings are important in every line of work. In commercial property management, showing up to onsite meetings with landlords is an especially important thing to get right. Often managers get caught showing up late, unprepared, disengaged, and eager to…
Commercial Property Management
Front Stage work vs Back Stage work in Property Management
Property management is at times like theatre (think Broadway, not Kabuki). The client (the audience) requires a certain level of performance from their management team (the act). With every performance, there are two…
That’s Just Property Management
Despite all of the systems, processes, and workflows you set-up, working in property management requires putting up with some degree of BS
Commercial Property Management
Email Misconceptions for the Property Manager
Email is to a property manager as a hammer is to a carpenter; without it, work would be very difficult! Although this is true for many professionals in the 21st…
Vancouver Commercial Property Management
The Bubble
It is the lazy property manager’s mantra that, “no news is good news.” It never ceases to be surprising how often you can arrive to a site and see something…
Great Crisis Management
Today we had a call no one wants to get as a property manager: fire! No one was hurt, the tenants will be back up and running shortly, and restoration is…
