From Green to Brown
It's that time of year again; the season of pumpkins, ghosts, and skeletons. Historically speaking: “Halloween is believed to have pagan roots, and is linked to the Celtic festival Samhain,…
Art of Listening
Active Listening is one of the purest forms of Empathy. Many people like the idea of empathy, but most struggle to implement it. This hurts our relationships (professionally and personally)…
Our North Star
In the dark and treacherous times of slavery, African Americans sought freedom through the Underground Railroad. They learned to follow the “Drinking Gourd”, a term for the Big Dipper constellation,…
Eddies
Reynolds number helps engineers understand how liquids or gases move. It helps figure out if the flow is smooth or turbulent. It turns out this provides a juicy metaphor for…
Live off the Land
Aldo Leopol (1887-1948) was an American writer, philosopher, naturalist, ecologist, conservationist, and environmentalist, and he once said: “Then came the gadgeteer, otherwise known as the sporting-goods dealer. He has draped…
Extreme Ownership
You are in a championship game; it’s over-time and sudden death. The referee makes a bad call leading to a penalty shot; you lose. You have a choice: 1. Blame the…
Lions Gate Bridge at 4pm on a Friday…
Businesses exist to solve problems. Individual team members are the ones who solve these problems daily. In a way, a businesses value is constrained by how many problems it can…
Life Choices
What do a Polish weightlifter, an American novelist, and a South African entrepreneur have in common? The truth is not a lot, however they all share an opinion underlined by…
The 10-Minute Sandwich
Client meetings are important in every line of work. In commercial property management, showing up to onsite meetings with landlords is an especially important thing to get right. Often managers get caught showing up late, unprepared, disengaged, and eager to…
Commercial Property Management
Front Stage work vs Back Stage work in Property Management
Property management is at times like theatre (think Broadway, not Kabuki). The client (the audience) requires a certain level of performance from their management team (the act). With every performance, there are two…
