Letter from the CEO
Taurus’ strategic focus is admittedly one discovered by accident. Over years of portfolio growth and new client on-boarding interviews, we have had the opportunity to learn from many previously dissatisfied clients. Although problems manifest differently, the underlying root cause of poor property management is always the same – an unhappy management team. It is very difficult to maintain consistent service when you have high turn-over and a disgruntled and de-motivated management team.
This is both the problem and the opportunity.
Put succinctly: Taurus’ #1 strategic initiative is to create a place where our people love coming to work.
Said differently: Taurus’ vision of becoming Western Canada’s standard for world-class commercial property management, starts with becoming Western Canada’s standard as a world-class employer.
We are far from perfect; however, the results speak for themselves:
- The Taurus Team is tight knit, engaged, and committed
- Tenants speak highly of us (a unique thing in commercial property management)
- Taurus maintains extremely high Client Retention.
Culture first, always.
Top: Taurus team celebrating with a good meal and drinks in the wood shop.
Ben Raps
CEO & PRINCIPAL
Letter from the CEO
Taurus is relentless in learning from our own mistakes; however just as important, we learn from the mistakes of others. Over the years, through conducting client on-boarding interviews, clients have shed light on the failures of their past management teams. Although problems manifest differently case-by-case, the underlying cause is always the same–an unhappy management team. It is very difficult to maintain consistent service when you have high turn-over and a disgruntled/de-motivated team.
This is simple stuff. Possibly so simple that it’s over-looked.
Put succinctly: Taurus’ #1 goal is to create a place where our people love coming to work.
Said differently: Taurus’ vision of becoming BC’s standard for world-class property management, starts with becoming BC’s standard as a world-class employer.
We are far from perfect; however, the results speak for themselves:
- The Taurus Team is tight knit, engaged, and committed
- Tenants speak highly of us (a unique thing in commercial property management)
- Taurus maintains extremely high Client Retention.
Culture first, always.
Ben Raps
CEO and Principal
Taurus Commercial Real Estate Services Ltd.
Top: Taurus team celebrating with a good meal and drinks in the wood shop.
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