Letter from the CEO

Taurus’ strategic focus is admittedly one discovered by accident. Over years of portfolio growth and new client on-boarding interviews, we have had the opportunity to learn from many previously dissatisfied clients. Although problems manifest differently, the underlying root cause of poor property management is always the same – an unhappy management team. It is very difficult to maintain consistent service when you have high turn-over and a disgruntled and de-motivated management team.

This is both the problem and the opportunity.

Put succinctly: Taurus’ #1 strategic initiative is to create a place where our people love coming to work.

Said differently: Taurus’ vision of becoming Western Canada’s standard for world-class commercial property management, starts with becoming Western Canada’s standard as a world-class employer.

We are far from perfect; however, the results speak for themselves:

  • The Taurus Team is tight knit, engaged, and committed
  • Tenants speak highly of us (a unique thing in commercial property management)
  • Taurus maintains extremely high Client Retention.

Culture first, always.

Top: Taurus team celebrating with a good meal and drinks in the wood shop.

Ben Raps

CEO & PRINCIPAL

Taurus Commercial
Real Estate Services Ltd.

Letter from the CEO

Taurus is relentless in learning from our own mistakes; however just as important, we learn from the mistakes of others. Over the years, through conducting client on-boarding interviews, clients have shed light on the failures of their past management teams. Although problems manifest differently case-by-case, the underlying cause is always the same–an unhappy management team. It is very difficult to maintain consistent service when you have high turn-over and a disgruntled/de-motivated team.

This is simple stuff. Possibly so simple that it’s over-looked.

Put succinctly: Taurus’ #1 goal is to create a place where our people love coming to work.

Said differently: Taurus’ vision of becoming BC’s standard for world-class property management, starts with becoming BC’s standard as a world-class employer.

We are far from perfect; however, the results speak for themselves:

  • The Taurus Team is tight knit, engaged, and committed
  • Tenants speak highly of us (a unique thing in commercial property management)
  • Taurus maintains extremely high Client Retention.

Culture first, always.

Ben Raps

CEO and Principal
Taurus Commercial Real Estate Services Ltd.

 

Top: Taurus team celebrating with a good meal and drinks in the wood shop.

Request a copy of our 10-year vision

A 2,601-word deep dive into where we are headed and all that we plan to accomplish

Recent Posts...

Life’s Too Short

As we approach our annual team retreat, we can’t help but remind ourselves to reflect on this: What would it take for every day to be as exciting as Friday?

Read More »

When a culture breaks

The true measure of a workplace’s culture is revealed when mistakes happen. Do we see fingers pointing, hurt feelings, or does the focus shift to admission and taking lessons?

Read More »

Recent Posts...

Life’s Too Short

As we approach our annual team retreat, we can’t help but remind ourselves to reflect on this: What would it take for every day to be as exciting as Friday?

Read More »

Be the first to Know

Get the Taurus Perspective – Our quarterly report of insights and recommendations