Letter from the CEO
Taurus’ strategic focus is one discovered by accident. Over years of portfolio growth and client on-boarding interviews, we have had the opportunity to ask the same questions to many dozens of dissatisfied clients; over-time, it would be difficult not to see a pattern emerge. Although problems manifested differently in each case, the underlying cause was always the same–an unhappy management team. It is very difficult to maintain consistent service when you have high turn-over and a disgruntled/de-motivated management team.
Here lies both the problem and the opportunity.
Put succinctly: Taurus’ #1 strategic initiative is to create a place where our people love coming to work.
Said differently: Taurus’ vision of becoming BC’s standard for world-class commercial property management, starts with becoming BC’s standard as a world-class employer.
We are far from perfect; however, the results speak for themselves:
- The Taurus Team is tight knit, engaged, and committed
- Tenants speak highly of us (a unique thing in commercial property management)
- Taurus maintains extremely high Client Retention.
Culture first, always.
Top: Taurus team celebrating with a good meal and drinks in the wood shop.
Ben Raps
CEO & PRINCIPAL
Letter from the CEO
Taurus is relentless in learning from our own mistakes; however just as important, we learn from the mistakes of others. Over the years, through conducting client on-boarding interviews, clients have shed light on the failures of their past management teams. Although problems manifest differently case-by-case, the underlying cause is always the same–an unhappy management team. It is very difficult to maintain consistent service when you have high turn-over and a disgruntled/de-motivated team.
This is simple stuff. Possibly so simple that it’s over-looked.
Put succinctly: Taurus’ #1 goal is to create a place where our people love coming to work.
Said differently: Taurus’ vision of becoming BC’s standard for world-class property management, starts with becoming BC’s standard as a world-class employer.
We are far from perfect; however, the results speak for themselves:
- The Taurus Team is tight knit, engaged, and committed
- Tenants speak highly of us (a unique thing in commercial property management)
- Taurus maintains extremely high Client Retention.
Culture first, always.
Ben Raps
CEO and Principal
Taurus Commercial Real Estate Services Ltd.
Top: Taurus team celebrating with a good meal and drinks in the wood shop.
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