Is the Customer Always Right?
The customer is always right is an old adage that has persisted in the minds of many over the decades. The problem is, it’s a miss-quote. The full quote was: "the customer is always right in matters of taste"
The customer is always right is an old adage that has persisted in the minds of many over the decades. The problem is, it’s a miss-quote. The full quote was: "the customer is always right in matters of taste"
Most great workplace cultures have a feeling of openness and care. But your agreeable colleagues might be holding you back.
As we approach our annual team retreat, we can't help but remind ourselves to reflect on this: What would it take for every day to be as exciting as Friday?
Everyone likes the idea of integrity, but what does it mean to have an unimpeachable character?
The true measure of a workplace’s culture is revealed when mistakes happen. Do we see fingers pointing, hurt feelings, or does the focus shift to admission and taking lessons?
With text, email, and social media direct messaging, speaking to people is becoming increasingly rare. Here are five reasons why using the phone can help you stand out from the rest
What are the things you need to get done today or this week? Pick the top 5 most important items and get rid of the rest — a productivity advice from Warren Buffet
Countless online articles stress the importance of desk breaks—lunch with colleagues, walks for exercise, or mental breaks with a book. Yet, we often neglect these. Why?
What if life wasn’t about the journey or destination, but who you become along the way? That is the message behind our newest decoration
What to do when you find yourself disagreeing with a decision made at your company? One of Amazon's corporate leadership principles addresses this