Our North Star
In the dark and treacherous times of slavery, African Americans sought freedom through the Underground Railroad. They learned to follow the “Drinking Gourd”, a term for the Big Dipper constellation,…
Eddies
Reynolds number helps engineers understand how liquids or gases move. It helps figure out if the flow is smooth or turbulent. It turns out this provides a juicy metaphor for…
Live off the Land
Aldo Leopol (1887-1948) was an American writer, philosopher, naturalist, ecologist, conservationist, and environmentalist, and he once said: “Then came the gadgeteer, otherwise known as the sporting-goods dealer. He has draped…
Extreme Ownership
You are in a championship game; it’s over-time and sudden death. The referee makes a bad call leading to a penalty shot; you lose. You have a choice: 1. Blame the…
Lions Gate Bridge at 4pm on a Friday…
Businesses exist to solve problems. Individual team members are the ones who solve these problems daily. In a way, a businesses value is constrained by how many problems it can…
Life Choices
What do a Polish weightlifter, an American novelist, and a South African entrepreneur have in common? The truth is not a lot, however they all share an opinion underlined by…
Commercial Property Management
Front Stage work vs Back Stage work in Property Management
Property management is at times like theatre (think Broadway, not Kabuki). The client (the audience) requires a certain level of performance from their management team (the act). With every performance, there are two…
Drive Time for the Property Manager
It’s an important component of the commercial property manager’s routine to get out of the office and put our shoes on the pavement. Doing so gets us face to face with people (real humans!) and allows us…
Results Orientated VS. Results Obsessed
Great commercial property management is dependent on consistent and lasting dedication towards getting things done. Despite this being simple and intuitive, doing so consistently is actually quite difficult. This is…
That’s Just Property Management
Despite all of the systems, processes, and workflows you set-up, working in property management requires putting up with some degree of BS
