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Commercial Property Management

The 10-Minute Sandwich

Client meetings are important in every line of work.  In commercial property management, showing up to onsite meetings with landlords is an especially important thing to get right.  Often managers get caught showing up late, unprepared, disengaged, and eager to get to their next appointment.  This routine leaves a landlord feeling like their manager is disorganized and doesn’t care; the anti-thesis of what a GREAT property manager strives to be.   

A rule of thumb to keep in mind: “The 10-Minute Sandwich”  

  • Arrive 10 minutes early – Shows that you are organized 
  • Be Prepared – Shows you care 
  • Take Notes – Shows you are engaged 
  • Leave 10 minutes late – Shows that their property is important to you beyond your meeting 

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